Thank you for playing FINAL FANTASY BRAVE EXVIUS.
We have confirmed the following issue in-game, but it has already been fixed and we expect no further setbacks from it.

[ISSUE DETAILS]
- Wrong Description Text for 5★ Type Step-up Summon Drop Rate
Under "Step-up Summon" in "Drop Rates," the wrong description text was displayed for step 3 of all the type step-up summons. It mentioned that "The first crystal that appears when performing an 11 summon will be a 4★ (or higher) guaranteed, and the 11th will be a 5★ unit." where it should be "The first crystal that appears when performing an 11 summon will be a 5★ unit as the first unit and the rest will be 3★ (or higher) units."

Under "Step-up Summon" in "Drop Rates," the wrong description text was displayed for step 2 of all the type step-up summons. It mentioned that "The first crystal that appears when performing an 11 summon will be a 4★ (or higher) unit guaranteed, and the 11th will be a featured 4★ unit." where it should be "The first crystal that appears when performing an 11 summon will be a 4★ (or higher) guaranteed and the rest will have a 6% chance of getting a 5★ unit. In addition, 1 guaranteed trust moogle (All 10%) will be given."

As an apology for all the trouble caused by this issue, we will be compensating all affected users at a later date.

[ Compensation ]
4★+ Guaranteed Ticket
* Players who have summoned up to step 2 will receive one 4★+ Guaranteed Ticket for each attempt made on the attack, magic/tank, and support/healer type step-up summons.
** Players who have summoned up to step 3 will receive two 4★+ Guaranteed Tickets for each attempt made on the attack, magic/tank, and support/healer type step-up summons.
*** If a player has pulled on all 3 type banners all the way to step 3, a total of six 4★+ Guaranteed Tickets will be compensated.

[How to Claim]
Please claim your compensatory gift by tapping the mail icon on the home screen.
*Please note that it will take some time to distribute compensation to all affected users.
*Users have 30 days to claim their compensation, after which they will be unavailable.

We are sorry for any inconvenience this issue may have caused, and thank you for your patience.

- The FINAL FANTASY BRAVE EXVIUS Team