Recently there was a connection
issue with the game.
After investigations with our network service provider the issue
is now resolved.
Players are encouraged to redownload the game data to remove any
old game files that may still be stored in their phones to rectify
any further issues.
We understand your frustrations with the issue and have prepared
compensation for our players. Please refer to the following for
details:
October Monthly Login Bonus
Eligibility: Any player who tried to log in from 10/17 - 11/1 PDT
Compensation: Missed login rewards from 10/17 - 10/31 PDT
Distribution Date: 11/7 PST
Spooktacular Login Bonus
Eligibility: Any player who tried to log in from 10/17 - 11/1 PDT
Compensation: Missed login rewards from 10/24 - 11/1 PDT
Distribution Date: 11/7 PST
Spooktacular Slot Machine
Eligibility: All players
Compensation: Slots de Chocobo reopened from 11/7 - 11/13 PST.
All players will receive 8 tokens (daily quest rewards).
*Players who have received bonus rewards previously will not be
able to receive them again.
Distribution Date: 11/7 PST
FFBE Event (Grave Hexvius & Mean
Ghouls)
Eligibility: All players
Compensation: Grave Hexvius & Mean Ghouls events extended from
11/7 - 11/13 PST
Event summon period extended from 11/13 - 11/20 PST
Effective From: 11/7 PST
Subscription Bundles
Eligibility: Players who purchased the bundle on or before 11/1
PDT and tried to log in from 10/17 - 11/1 PDT
Compensation: Any missed rewards from the purchased bundles up to
a certain number of days
40M DL Fountain of Lapis (Up to 13
Days Compensated)
Fountain of Tickets (Up to 15 Days Compensated)
40M DL Mountain of Treasure 1 (Up to 15 Days Compensated)
40M DL Mountain of Treasure 2 (Up to 15 Days Compensated)
Mountain of Trust Moogles (Up to 15 Days Compensated)
Distribution Dates:
*The compensation for each bundle will be processed after the
subscription period has ended.
40M DL Fountain of Lapis - 11/7 PST
Fountain of Tickets - 11/14 PST
40M DL Mountain of Treasure 1 - 11/21 PST
40M DL Mountain of Treasure 2 - 11/21 PST
Mountain of Trust Moogles - 11/28 PST
FFV Trial (Fork Tower - Black Tower)
Eligibility: All players
Compensation: FFV Trial: Fork Tower - Black Tower reopened from
11/7 - 11/13 PST
Barrier Tower raid summon reopened from 11/7 - 11/13 PST
[Event-related items]
Atomos Raid Coin x200,000
Hearts Against the Void (recipe)
Coral Ring (recipe)
Flame Ring (recipe)
Black Robe (FFV) (recipe)
Poisonous Fang (crafting material)
Distribution Date: 11/7 PST
KINGDOM
HEARTS Union χ Collab Celebratory Summon
Eligibility: All players
Compensation: Summon period reopened from 11/7 - 11/13 PST
Effective From: 11/7 PST
KINGDOM
HEARTS Union χ Collaboration Login Bonus
Eligibility: Any players who tried logging in during 10/17 - 11/1
PDT
Compensation: Any missing login rewards distributed during 10/17 -
10/23 PDT
Distribution Date: 11/7 PST
Premium
10+1 Summon [KINGDOM HEARTS Union χ]
Eligibility: All players
Compensation: Summon period extended until 11/20 PST
Trial Marathon - Holiday Road
Eligibility: All players
Compensation: Holiday Road event to be reopened from 11/7 - 11/13
PST
*All trial bosses will be made available from the start.
**Previous progression will be retained.
Effective From: 11/7 PST
Equipment
Enhancement Event Steel Castle Melfikya
Eligibility: All players
Compensation: Equipment Enhancement Orb Restore x80 (next
Equipment Enhancement event to be held from 11/7 - 11/13 PST)
Distribution Date: 11/7 PST
General Compensation
Eligibility: All players who started playing before 11/7 PST
Compensation:
- Lapis x1000
- 5★ Trust Moogle (ALL 10%) x1
- Rare Summon Ticket x2
Distribution Date: 11/7 PST
* We will be sending out the compensation to everyone starting
from 11/7 PST via in-game mailbox. Please expect some time for
processing due to the volume, and contact Customer Support if
you face issues retrieving the compensation.
- The FINAL FANTASY BRAVE EXVIUS Team