We are aware of an issue where some players did not previously receive their compensation of Premium 10+1 Summon Ticket(s) [Lunar New Year 2020].

Affected players have been compensated with the proper ticket(s) and the Lunar New Year 2020 Premium 10+1 summon banner will be made available again until start of the next maintenance.

Our humble apologies for any inconvenience caused.

Thank you very much for your understanding.