[Update]
The previously removed Gil Snapper
Family and King Metal Minituar from the Ticket Exchange
(Overdrive) have been added back in a tab under Special Shop >
Ticket Exchange (Overdrive) as of 9/3 PDT end of
maintenance.
[Update]
The issue with the Raid Box Summon
in the Sochen Cave Palace event has been resolved in the version
update. The Raid Box Summon is now available again and we will be
extending the summon period, as well as the period for the Amazing
Enhancements campaign, to the start of maintenance, 9/16 PDT. All
players will receive 40,000 Mandragoras Raid Coins as
compensation.
[Update]
- The issue with the 4th
Anniversary Friend Pt Summon has been resolved and all players
will receive 10,000 Friend Pts as compensation. The 4th
Anniversary Friend Pt Summon will also be extended for 1 more day
until Sunday, 9/6 00:59 PDT.
Additionally the Raid Box Summon for the Sochen Cave Palace event
will be closed until early September for investigations. We will
announce the adjusted summon period as well as any compensation
when the Raid Box Summon is ready to be reopened.
There is also a separate issue whereby the Ticket Exchange
(Overdrive) only has 1 Gil Snapper Family and 1 King Metal
Minituar when there should be 5 of each in the Exchange Shop.
We will be temporarily removing these items from the Exchange Shop
for investigation until the version update. Players who have
exchanged for these 2 items will be compensated with the missing
quantity.
Thank you for playing
FINAL FANTASY BRAVE EXVIUS.
We are aware of the following
issues currently in-game:
1. There is an issue with the 4th Anniversary Friend Pt Summon
where players may experience an error message regarding a missing
animation. When summoning, 1000 friend points will be deducted
from the player's account without awarding anything in return.
The 4th Anniversary Friend Pt
Summon will be temporarily closed to allow for further
investigation on this matter.
2. There is an issue whereby the guest units in the Cloud (FFVII
REMAKE) Unit Intro Quest and Shinra Building, 69th Floor -
Exploration have not been EX awakened, and therefore have no
access to their Brave Shift forms. Players are thus unable to
clear the Unit Intro Quest mission "Use plasma slicer."
This issue has been resolved as of
the time of this post, and we foresee no further problems stemming
from this.
3. There is an issue with the Raid Box Summon for the Sochen Cave
Palace event whereby upon reaching 0 in the current summon box,
players will be sent back to the Limited Time summon page. Players
are unable to proceed with the next summon box due to this issue.
The Raid Box Summon for the Sochen
Cave Palace event will be temporarily closed to allow for further
investigation on this matter.
Our humble apologies for any inconvenience caused.
Thank you very much for your understanding.
- The FINAL FANTASY BRAVE EXVIUS Team