[Update]

The previously removed Gil Snapper Family and King Metal Minituar from the Ticket Exchange (Overdrive) have been added back in a tab under Special Shop > Ticket Exchange (Overdrive) as of 9/3 PDT end of maintenance.




[Update]

The issue with the Raid Box Summon in the Sochen Cave Palace event has been resolved in the version update. The Raid Box Summon is now available again and we will be extending the summon period, as well as the period for the Amazing Enhancements campaign, to the start of maintenance, 9/16 PDT. All players will receive 40,000 Mandragoras Raid Coins as compensation.




[Update]

- The issue with the 4th Anniversary Friend Pt Summon has been resolved and all players will receive 10,000 Friend Pts as compensation. The 4th Anniversary Friend Pt Summon will also be extended for 1 more day until Sunday, 9/6 00:59 PDT.

Additionally the Raid Box Summon for the Sochen Cave Palace event will be closed until early September for investigations. We will announce the adjusted summon period as well as any compensation when the Raid Box Summon is ready to be reopened.

There is also a separate issue whereby the Ticket Exchange (Overdrive) only has 1 Gil Snapper Family and 1 King Metal Minituar when there should be 5 of each in the Exchange Shop.

We will be temporarily removing these items from the Exchange Shop for investigation until the version update. Players who have exchanged for these 2 items will be compensated with the missing quantity.


Thank you for playing
FINAL FANTASY BRAVE EXVIUS.

We are aware of the following issues currently in-game:

1. There is an issue with the 4th Anniversary Friend Pt Summon where players may experience an error message regarding a missing animation. When summoning, 1000 friend points will be deducted from the player's account without awarding anything in return.

The 4th Anniversary Friend Pt Summon will be temporarily closed to allow for further investigation on this matter.

2. There is an issue whereby the guest units in the Cloud (FFVII REMAKE) Unit Intro Quest and Shinra Building, 69th Floor - Exploration have not been EX awakened, and therefore have no access to their Brave Shift forms. Players are thus unable to clear the Unit Intro Quest mission "Use plasma slicer."

This issue has been resolved as of the time of this post, and we foresee no further problems stemming from this.

3. There is an issue with the Raid Box Summon for the Sochen Cave Palace event whereby upon reaching 0 in the current summon box, players will be sent back to the Limited Time summon page. Players are unable to proceed with the next summon box due to this issue.

The Raid Box Summon for the Sochen Cave Palace event will be temporarily closed to allow for further investigation on this matter.

Our humble apologies for any inconvenience caused.

Thank you very much for your understanding.

- The FINAL FANTASY BRAVE EXVIUS Team