Regarding the new feature on Android 12 which enables users to opt-out of personalized ads, we would like to inform everyone that players who have decided to enable this feature but have not connected their game accounts to Facebook or Google will have no issues accessing their accounts with the current version of the game.

However, players may encounter problems with their game data in future version updates.

In order to avoid this issue, we strongly recommend all players to connect their game accounts to either Facebook or Google.

For further inquiries or concerns, please send a ticket to the support team via the following link:
http://finalfantasyexvius.com/support/

Our humble apologies for any inconvenience caused.

Thank you very much for your understanding.