Issue | Status |
The DEF parameter for Ninja Edge's super trust master
reward, Murasame (FFIV), was set higher than was indicated
in the news and other marketing materials. Please note that the higher DEF parameter will be kept, and we will not be altering the current settings. |
Issue | Status |
The unit names in the "unit limited quest" pop-up message
for the Chronicle Battle: Golbez & Shadow Dragon are
shown in Japanese. This is scheduled to be fixed in a future version update. |
Issue | Status |
Clearing the Dragoon Kain Unit Intro Quest before clearing
the Storm Seeker Esther Unit Intro Quest results in the
initial clear reward for the Storm Seeker Esther Unit Intro
Quest becoming unobtainable, and vice versa. All players will receive NRG Restore 10 x10 as compensation. |
Compensation sent (2/25 PST) |
The challenge option "Party Ailment Res -100%" in Clash of
Wills: Fragment of the Egg does not reduce the status
ailment resistances of the party units as intended. In the interest of fairness, we have decided to keep the current settings and not make any changes for this particular event. [Update 3/4] The challenge option "Party Ailment Res -100%" was unintentionally fixed during the maintenance on 3/3 3:00 PST. The fix was then reverted at approximately 3/4 1:30 PST. All players have been compensated with 100 lapis. |
Compensation sent (3/4 PST) |
Issue | Status |
Attempting to steal from Weltall-Id in The Scarlet Demon
and the Dark-Winged Destroyer quest will give the incorrect
brave insignia. This issue is scheduled to be fixed during
this week's maintenance. Compensation is being reviewed and will be announced at a later date. [Update 2/24] We have replaced the incorrect brave insignia with Brave Insignia (Joined Forces) in all affected players' inventories. |
Fixed (2/17 PST) Compensation sent (2/24 PST) |
Issue | Status |
Quests in the Chronicle Battle: Atomos dungeon are
rewarding players with fewer Brave Insignia (FFV) and Atomos
Chronicle Medals than intended. Compensation is being reviewed and will be announced at a later date. [Update 2/17] All players have been compensated with NRG Restore 10 x10. |
Fixed (2/10 PST) Compensation sent (2/17 PST) |
Issue | Status |
The boss's AI in the Chamber of the Vengeful's Not Toying
Around quest is unintentionally using certain skills too
many times. This is scheduled to be fixed during maintenance
on February 17th. [Update 2/17] All players have been compensated with NRG Restore 10 x5. |
Fixed and compensation sent (2/17 PST) |
Issue | Status |
The number of unit fragments exchangeable in the Ticket
Exchange (Auspicious Spirit NV Fragment Select) was changed
from 50 to 20. Compensation is being reviewed and will be announced at a later date. [Update 2/10] All affected players will receive the remaining 30 unit fragments for each exchange made in this exchange shop and lapis x100 as compensation. |
Fixed (2/4 PST) Compensation sent (2/10 PST) |
Certain equipment and abilities are not working properly
following the last maintenance. > The
upgraded versions of Faris's Sword (FFV) do not activate
her trust master ability.
> The passive ability "Swift Song" activated by equipping Xezat's Journal (FFV) on certain units is activated for Warrior of Dawn Galuf, but not his post-brave shift form, Monk Galuf. > The passive ability "Jade for Beauty" activated by equipping Jadeite Necklace+ is restoring MP at a lower value than intended. |
Fixed (2/4 PST) |
Issue | Status |
Players may summon unusable trust moogles from the Library
of the Ancients raid box summon after advancing past box 5.
Compensation is being reviewed and will be announced at a later date. [Update 2/3] The unusable trust moogles have been removed from the accounts of all affected players. We have sent the correct trust moogles as compensation. |
Fixed (1/27 PST) Compensation sent (2/3 PST) |
The ability details screen description for the area effect of Summoner Lenna's limit burst "Phoenix Dive" displays the incorrect value. | Fixed (1/28 PST) |
The ability details screen description for Summoner Lenna's vision card ability "[VC] Lenna's Feelings" displays the unit requirements in Japanese. | Fixed (1/28 PST) |
Attempting the Hu, What, When, Where event quest may cause
the game to randomly crash. Compensation is being reviewed and will be announced at a later date. |
Fixed (1/28 PST) |
The equipment details for Dancer's Celestite Diadem of Will in the Enhance Equipment screen displays the incorrect value for physical evasion. Please note that this is just a visual issue and does not affect the actual equipment parameters. |
Issue | Status |
There is a visual issue in some of the cutscenes in Season 4 Chapter 1 Part 3 wherein the fire effect of the golden bomb omega does not animate properly. | |
Some units do not move to their intended on-screen position when covering the party from damage. Please note that this is just a visual issue and that the affected skills are working properly. | Fixed (2/17 PST) |
The description for Enhancite [Faris's Sword (FFV)] is not being displayed correctly. | Fixed (1/27 PST) |
The Chow unit sent as the Year of the Tiger Login Bonus Day 1 reward was not the intended rarity. Compensation is being reviewed and will be announced at a later date. | Compensation sent (1/28 PST) |
Issue | Status |
7★ Fei is currently selectable in the Awaken Unit screen.
Attempting to awaken this unit will cause the game to crash. This issue is scheduled to be fixed during this week's maintenance. |
Fixed (1/27 PST) |
Issue | Status |
We are aware that the Tifa Fragments in the EX Coin
Exchange were incorrectly labeled as "Avalanche's Tifa
Fragments" for other languages except English. We have returned the amount of EX Coins spent by all players who exchanged EX Coins for Tifa Fragments from the end of maintenance on 1/6 until 1/6 21:30 PST as compensation. [Update 1/24] The previous compensation sent for this issue was less than the intended amount. The remaining amount of EX Coins has now been sent to all affected players. |
Fixed (1/7 PST) Compensation sent (1/20 PST) Compensation sent (1/24 PST) |
The shortcut icons present on the home screen for certain
limited-time events may be removed earlier than intended. A
fix for this issue will be scheduled for a future version
update. In the meantime, affected events will still be available in the dimensional vortex for their full intended duration. Please play by navigating to the event through the dimensional vortex. |
Issue | Status |
The equipped abilities of companion units may be
unavailable when a player enters battle with one of their
own units set as a companion. This issue is scheduled to be fixed in a future version update. |
Fixed (2/17 PST) |
There is a visual issue after viewing SLB details for certain units in which the "close" button is not being displayed properly when tapping on a unit before departing on a quest. | Fixed (2/17 PST) |
Issue | Status |
We are aware that some players are not properly receiving
the rewards from the Welcome Login Bonus. We are currently
looking into this issue and we will provide an update at the
earliest time possible. [Update 1/17] We will be sending compensation to all affected players during maintenance on 1/27. We apologize for the delay and thank you for your understanding. |
Compensation sent (1/27 PST) |
Issue | Status |
We are currently conducting an investigation regarding a crash which may randomly occur when battling with the abominable wooden soldier in the Tower of Wind. |
Issue | Status |
Red XIII's trust ability "The Great Warrior" currently shows 0% for the demon and reaper killer effects on the ability details screen. This is purely a visual issue and the effects are properly applied to Red XIII when his TMR/STMR is equipped. This issue is scheduled to be fixed during this week's maintenance. | Fixed (1/6 PST) |
Issue | Status |
Party elemental resistance reductions set as challenge options in Clash of Wills appear to be applied to party units outside of Clash of Wills. This is purely a visual error and will disappear after restarting the game or entering any dungeon. Please note that re-entering Clash of Wills while the error is still displaying should not result in the actual effects stacking while in battle. This is scheduled to be fixed in a future version update. | Fixed (1/27 PST) |
When purchasing equipment with a passive ability, the
effects of the passive ability are not properly displayed
when viewing the detailed description via the Details
button. This is only a display issue, and does not affect
the actual effects of the ability. This is scheduled to be fixed in a future version update. |
Fixed (1/27 PST) |
Issue | Status |
When enabled by certain abilities, some abilities are not available to be multicast with Jecht's Triple Quickstrike. This issue is still under investigation and will be fixed during the 12/23 maintenance. | Fixed (12/23 PST) |
Issue | Status |
King of Destruction Zoma's "Freezing Blizzard (King of
Destruction Zoma)" ability is being displayed in an
unintended color reserved for brave abilities. This is
purely a visual issue and does not affect the function of
the ability. This issue is scheduled to be fixed during the next maintenance. |
Fixed (12/23 PST) |
The super trust moogle for Slime in the third box of the
Monster Mash Raid Box Summon is being summoned as a 5%
moogle instead of the intended 100%. We will retain this setting within the event, and all players will receive a super trust moogle (Slime 100%) as compensation after the next maintenance. |
Compensation sent (12/23 PST) |
A super trust moogle (Alena & Marquis de Léon 100%) is
obtained when reaching the 190,000 event point milestone in
the Monster Mash event instead of the intended super trust
moogle (Marquis de Léon 100%). We will retain this setting and are discussing how to make the super trust moogle (Marquis de Léon 100%) available to players. More details will be announced at a later date. |
Compensation sent (12/23 PST) |
Issue | Status |
When completing the Daily Fragment Challenge with certain
Neo Vision units, players are receiving only one fragment
instead of the expected five fragments. All players who ran the Daily Fragment Challenge dungeon from the end of maintenance Thursday, 12/9 to 12/9 23:59 PST will receive the following items as compensation at a later date. - Ninja
Master Hawkeye Fragment x5
- Paus Fragment x5 - Lapis x200 |
Fixed (12/10 PST) Compensation sent (12/16 PST) |
The equipment Blue Storm+3 and Blue Storm+4 do not activate the abilities "New Friends" and "New Friends+" respectively when equipped on Summer Sniper Physalis. | Fixed (12/10 PST) |
When bringing the companion unit Summer Sniper Physalis in
the Lonely Island Treasure Hunters event, the text in the
companion section of the depart screen appears in English
for all languages. This is scheduled to be fixed in a future version update. |
Fixed (1/27 PST) |
The Brave Insignia (Seasonal) icon appears grayed out when
trying to enhance the brave abilities of certain units, even
if players have the brave insignia in their possession. Rest assured that this is only a visual issue and clearing Challenge of the Brave: Seasons' Greetings once will fix the display problem. |
|
The guest unit Summer Sniper Physalis in the Unit Intro Quest: Summer Sniper Physalis has the Peacefinders accessory equipped in the "head" slot. | Fixed (12/10 PST) |
Bonus units are not receiving parameter boosts in the
quest "The Great Calamity." Compensation is currently being reviewed and will be announced at a later date. [Update] All players will receive NRG Restore 10 x10 as compensation. |
Fixed (12/10 PST) Compensation sent (12/16 PST) |
Issue | Status |
Locke -Neo Vision-'s ability 'Force Hunt' was unintentionally not able to be multicast after awakening the ability. | Fixed (12/9 PST) |
The fix implemented on 11/25 for the issue where the enhanced version of Rain -Neo Vision-'s super trust master reward "Obliterating Crimson Saber" did not activate his trust ability "Knight Bearing the Future" was inadvertently reverted on 12/2. | Fixed (12/9 PST) |
Issue | Status |
The end dates for the Season 4 Story Quests and Season 4
Commencement Ticket Box Summon were not set correctly. The period for both the quests and the summon will be extended and new end dates will be announced shortly. Update [12/9] The Season 4 Story Quests will end on Thursday 12/9 23:59 PST and the Season 4 Commencement Ticket Box Summon will now end on Thursday 12/16 23:59 PST. |
Fixed (12/8 PST) |
Issue | Status |
Clearing the quests in the Operation Mi'ihen raid event does not give unit exp. | Fixed (12/3 PST) |
The value for gil drop rate boost shown for the ability "Power of Mercury" activated by Al Bhed Girl Rikku's super trust master reward, Godhand (FFX), is displayed incorrectly in the news (20%) and detailed in-game description (2000%). However, please note that the ability gives the intended maximum gil drop rate boost of 100%. | Fixed (12/3 PST) |
The icon of the Perma-VC Select Ticket obtainable after awakening Legendary Hero Sephiroth to EX+1 does not display properly in the message box. Furthermore, a connection error message will appear when attempting to claim the Perma-VC Select Ticket. | Fixed (12/3 PST) |
Issue | Status |
Slime is receiving unit bonuses in the Journey from
Besaid event. This is unintended and will be fixed during the next maintenance. |
Fixed (12/2 PST) |
Awakening Lord of the Seas Nichol's brave abilities still
requires Brave Insignia (Farplane Wanderers I) instead of
Brave Insignia (FFBE Allies). This issue is scheduled to be fixed during the next maintenance. |
Fixed (12/2 PST) |
Issue | Status |
The name of Al Bhed Girl Rikku's super limit burst does
not display properly on her unit screen. To view the name
and details of her super limit burst, please open the
ability details screen by tapping and holding over the limit
burst section of the unit screen. This issue will be addressed in a future version update. |
Fixed (12/9 PST) |
We are aware of the following issues in the Challenge of
the Brave: FFBE Season 1. ① The
units below are not receiving drop bonuses.
- NVA Veritas of the Dark (NV only) - NVA Aileen (NV only) - NVA Dark Fina (NV only) - NVA Loren (NV/EX+1/EX+2/EX+3) ② 5★-7★ Loren is not receiving parameter bonuses. ③ Rain -Neo Vision- is receiving unintentional parameter bonuses. These issues are scheduled to be addressed in the next maintenance. |
Fixed (12/2 PST) |
Issue | Status |
Equipping Rain -Neo Vision- with the enhanced version of his super trust master reward "Obliterating Crimson Saber" does not activate his trust ability "Knight Bearing the Future." This issue is scheduled to be fixed during this week's maintenance. | Fixed (11/25 PST) |
Currently, the Unit Challenges for Chamber of the Vengeful
are not working. We will be addressing this issue during
this week’s maintenance. All players will receive NRG Restore 10 x20 as compensation. |
Fixed and compensation sent (11/25 PST) |
Issue | Status |
Some text for the Season 4 story is not displaying correctly. We will be addressing this issue in the upcoming maintenance. | Fixed (11/25 PST) |
Issue | Status |
The max unit bonus cap is set incorrectly for the "Dark
Castle" event. This is scheduled to be fixed during this
week's maintenance. All players will receive Faerie Walnut x80,000 and NRG Restore 10 x20 as compensation. |
Fixed and compensation sent (11/18 PST) |
Issue | Status |
There is an issue with The All-Encompassing Light (VII) -
Showdown with the Will of Equilibrium 2 story quest wherein
players are unable to proceed after tapping the "Depart"
button. This is scheduled to be fixed in the next
maintenance. [Update 11/17] All players will receive NRG Restore 10 x10 as compensation. |
Fixed and compensation sent (11/18 PST) |
Issue | Status |
The details screen for Riesz's trust master reward "Gigas Lance" currently displays that it is exclusive to Riesz and does not include the name of her Brave Shift form. However, please note that her trust master reward can be equipped by both her standard and Brave Shift forms. | Fixed (11/18 PST) |
Issue | Status |
The human killer effect of the ability "Battle Advantage" currently shows 0%.This is purely a visual issue and the effect is properly applied when equipped to a unit. This issue is scheduled to be fixed during this week's maintenance. | Fixed (11/11 PST) |
Issue | Status |
When awakening some units, the preview image of the unit
after awakening is not currently being displayed properly. [Update 11/15] We have determined the cause of the issue and are currently working on implementing a fix as soon as possible. |
Issue | Status |
Morale-scaling damage abilities do not currently deal damage to the break gauge. This issue will be fixed in a future version update. | Fixed (12/9 PST) |
Lupine Guard (Trials of Mana)'s ability "Wolf's Protection" is limited to Riesz only and has been temporarily removed due to some issues. The ability will be added back to the equipment with the Riesz unit release on 11/11. | Fixed (11/11 PST) |
There was an issue with the Hallowed Eve event wherein
units did not gain EXP upon clearing the levels. All players will receive King Metal Minituar (Max Lvl) x10 as compensation, which will be sent at a later date. |
Fixed (11/4 PDT) Compensation sent (11/5 PDT) |
The results screen in the World of Visions: Battle with the Benevodons event shows 0 unit EXP gained after clearing a quest. Please rest assured that this is only a visual issue and units still gain experience from the event. | Fixed (12/9 PST) |
Issue | Status |
One of the mission challenges for Full Moon Karten's Unit
Intro Quest had the incorrect ability name for the Spanish
language version of the game. All players will receive NRG Restore 10 x20 as compensation. |
Fixed and compensation sent (10/29 PDT) |
The Event Points obtainable from the Hallowed Eve event
were set lower than intended. All players will receive NRG Restore 10 x30 as compensation. |
Fixed and compensation sent (10/29 PDT) |
Issue | Status |
The boost to MAG when a single weapon is equipped in one or both hands given by Olivera's ability "Violin Virtuoso" appears doubled on the details screen. This is a visual issue and will be fixed in a future version update. | Fixed (12/9 PST) |
Issue | Status |
The party details of some top ranking players in the Clash of Wills event are not being displayed. We are currently investigating the issue. | Fixed (10/28 PDT) |
Issue | Status |
A blank space currently appears in the Battle Effect
Options section in the Options screen. |
Fixed (10/28 PDT) |
Clear requirements for certain mission challenges in the
Curse of the Tree Demon event were set incorrectly. All players will receive NRG Restore 10 x20 as compensation. |
Fixed and compensation sent (10/22 PDT) |
Issue | Status |
There is an issue where a number of morale enemy actions
are displayed as “N/A.” Please note that these morale
actions are dummies not actually usable by the enemy.
“Miasmic Despair” and “Fatal Despair” are the only morale
actions that the enemy Morturrim uses. We will be further reviewing how to deal with such issues more efficiently in the future, and apologize for the confusion in the meantime. |
Fixed (11/18 PST) |
Starting a battle in the Clash of Wills event will result
in the Clash of Wills party replacing the player's selected
party in the Tower of Wind. Players are advised to delete
the quest data after relaunching the game in order to avoid
this issue. |
Fixed (11/18 PST) |
The icons of certain abilities are being shown in the
Japanese language on SD (standard definition) resolution
devices. This issue is scheduled to be fixed during next
week's maintenance. |
Fixed (10/28 PDT) |
Issue | Status |
The abilities "Blue Scales" and "Infinite Potential" on
the A Journey Filled With Love event-limited equipment,
Companion Butterfly Brooch and Onion Hat, are currently
duplicated. This is unintended and will be corrected in the upcoming maintenance. |
Fixed (10/21 PDT) |
Issue | Status |
There was an issue with the Korean language banner for the
"A Journey Filled with Love" event wherein the name of the
free 5★ unit was incorrectly stated as "Roca" instead of
"Daisy." All players will receive NRG Restore 10 x20 as compensation. |
Compensation sent (10/12 PDT) |
Issue | Status |
Certain ability effects are not functioning as intended
for units selected from a player's inventory as companion
units in battles that include multiple waves of bosses. |
Fixed (11/18 PST) |
The parameters of some NV awakenable units appear to
decrease when selected from a player's inventory as a
companion unit in battle. |
Fixed (11/18 PST) |
Issue | Status |
Switching from an equippable ability that allows a unit to
equip certain types of weapons to another equippable ability
of the same function without removing weapons made
equippable by the former ability will result in the game
freezing. |
Fixed (10/7 PDT) |
Lord of the Seas Nichol's ability "Crashing Tides" is not
properly being tagged as Bolting Strike chain family. |
Fixed (9/22 PDT) |
Sieghard's ability "Marvelous Form" can not be double
cast. |
Fixed (9/22 PDT) |
We are currently developing fixes for the issues and all
players will be receiving 300 lapis as compensation for the
issues mentioned today. |
Compensation sent (9/17 PDT) |
Issue | Status |
When using a counter ability in Clash of Wills, morale
gained through the use of such an ability is granting morale
to the enemy rather than the player in some cases. All players will be compensated with lapis x200. |
Compensation sent (9/16 PDT) Fixed (10/7 PDT) |
Issue | Status |
Switching worlds while in story mode will result in some
unintended visual errors. Players can tap on the white squares displayed to access each individual world as follows: Left White Square - 3rd Season: The Farplane Top Right White Square - 2nd Season: Paladia Bottom Right White Square - 1st Season: Lapis |
Fixed (9/16 PDT) |
Expeditions are currently encountering issues with success
rates when bringing some units to certain expeditions. We
are currently investigating this issue. [Update 11/17] All players will receive advance token x70 and lapis x100 as compensation. |
Fixed and compensation sent (11/18 PST) |
Kyros's enemy type is being displayed incorrectly in the
Monsters Guide. Kyros's enemy type should be human and
demon. |
Fixed (9/22 PDT) |
The effects of the ability "Tantalus Thieves' Troupe" are
not being displayed properly in the ability details screen.
We are currently investigating this issue. |
Fixed (11/18 PST) |
Issue | Status |
Event points are not being awarded after completing a
floor in the September Equipment Enhancement Event. All players will be compensated with Equipment Enhancement Orb Restore x20. |
Fixed and compensation sent (9/10 PDT) |
The "Featured!" icon is not being displayed for featured
equipment Plague Doctor's Garb+ and featured ability
Adventuring with Friends+ when crafting. |
Fixed (9/9 PDT) |
Issue | Status |
There is a visual issue in the ability details screen for
abilities that deal consecutive increase damage. We are
investigating the issue. |
Fixed (9/9 PDT) |
Wild Rose Firion's super trust master reward ability
"Weapons Specialist" is not working as intended. |
Fixed (9/9 PDT) |
Equipment for certain units is being unequipped upon
entering fixed party battles. We are currently investigating
this issue, but in the meantime players may try the
following to avoid it: 1. Access the Units menu and select a party slot 2. Once selected, set the units you would like to use in the Elemental Turn Challenge dungeon in unit slots 1, 2, and 5, and assign equipment as desired 3. Do not change to any other existing parties before exiting the Manage Party screen 4. Proceed to the Elemental Turn Challenge dungeon, set the same units from step 2 in the fixed party's open slots, assign equipment as desired, and start battle |
Fixed (10/21 PDT) |
There is an issue in Clash of Wills: Brawler from Another
World in which tapping an empty 6th unit slot on the Manage
Party screen after first tapping a unit in slots 1 - 5 will
cause the game to crash. We are currently investigating this
issue. For the time being, if the 6th unit slot is empty, please tap the 6th slot first when adding a new unit to the party. |
Fixed (11/18 PST) |
Mission rewards for the Winged Wisdom event (including the
daily bonus challenge, Winged Terror) were not reset. All players will be compensated with NRG Restore (10) x30. |
Fixed (9/9 PDT) Compensation sent (9/10 PDT) |
Dragon Head Harp's unique ability, Timely Tune-Up, does
not appear as an obtainable ability in the September
Equipment Enhancement Event. The unique ability also does
not appear in the equipment description after having been
previously obtained, and equipping said equipment will cause
the game to crash. |
Fixed (9/9 PDT) |
In Clash of Wills: Brawler from Another World, Kyros the
Invincible displays unintended behaviors when its HP is
reduced below 50%. All players will be compensated with lapis x300. |
Fixed (9/9 PDT) Compensation sent (9/10 PDT) |
Issue | Status |
When used in battle, the area effects for Terra -Neo
Vision-'s ability "Unleashed Evocation" erroneously state
that only magic damage is boosted, when it should be both
physical and magic damage. |
Fixed (9/9 PDT) |
Issue | Status |
Certain adventurer bounties for the Zozo event were made
unavailable earlier than intended. Affected bounties have
been made available again in game. |
Fixed (9/3 PDT) |
Units in saved parties will have vision cards unequipped
when loaded. All players will be compensated with lapis x100. |
Compensation sent (9/3 PDT) |
Attempting to awaken units from the Clash of Wills manage
party screen will result in a connection error. |
Fixed (9/3 PDT) |
Issue | Status |
Event point bonuses according to units' EX levels were not
being applied properly in the Return of the Cruelest
Creations event. All players will be compensated with NRG Restore 10 x50 and lapis x100. |
Fixed and compensation sent (9/2 PDT) |
Players were unable to replay Season 3 Chapter 9 Shining
Orb of Light (The Heart). |
Fixed (9/2 PDT) |
Some of the new banners on the home screen are not being
displayed properly in-game. |
Fixed (9/3 PDT) |
Issue | Status |
Certain unreleased units are being displayed in the unit guide. |
Fixed (9/2 PDT) |
Issue | Status |
The "Use 3 or more limit bursts" mission for Brawler
Unbound was not implemented correctly, causing some players
to be unable to complete the challenge. All players will be compensated with NRG Restore 10 x10. |
Fixed and compensation sent (9/2 PDT) |
Ygni's upgraded Trust Master Reward "Acquired Insight+" is not activating the ability "Moogle and Monster". | Fixed (9/2 PDT) |
Issue | Status |
NVA Sieghard's Noble Stance's ability upgrades were
unintentionally removed. The upgrades have been restored as
of 8/18 PDT. |
Fixed (8/18 PDT) |
Issue | Status |
Cid's "Spear Mastery" ability is not receiving the bonuses
from the ability update. |
Fixed (8/26 PDT) |
Issue | Status |
Yeti of Narshe Umaro's ability "Snowstorm (FFVI),"
activated by the "You Try Stop Me, You Fly!" ability, is
part of the bolting strike chain family. |
Fixed (8/26 PDT) |
Issue | Status |
Skye's "Plummeting Gale" ability is not able to receive
damage boosts from both "Severe Squall" and "Overcast Skies"
abilities at the same time. |
Fixed (8/19 PDT) |
Certain Challenge of the Brave dungeons were closed one day earlier than intended. The affected dungeons were reopened on 8/17. | Fixed (8/17 PDT) |
Issue | Status |
After exiting Clash of Wills mid battle, the player
selected party is being unintentionally replaced with their
Clash of Will's party in other quests. Players are advised
to delete the quest data after relaunching the game, then
relaunch the game again in order to avoid this issue. |
Fixed (9/9 PDT) |
Issue | Status |
The FFVII REMAKE Coin Exchange ended earlier than
intended. The shop was reopened on 8/15. |
Fixed (8/15 PDT) |
Issue | Status |
Certain magic cannot be ability awakened for Kaktiria. | Fixed (8/12 PDT) |
The details screen for 7★/NV Sieghard's limit burst description is displaying in an incorrect format. | |
Some players are currently unable to enter the Clash of Wills event. We are investigating this issue. | Fixed (8/19 PDT) |
Issue | Status |
The icon for the Masamune weapon in the Destiny's Crossroads raid event news banner has been corrected from +4 to +3. This is a visual issue on the news image only and does not affect the actual equipment enhancement level in the game. | Fixed (8/9 PDT) |
Issue | Status |
The repeat and reload actions are not functioning as intended with certain multicast abilities. | Fixed (9/2 PDT) |
Issue | Status |
[Update 8/6] Certain EX auto-cast passive abilities for Reno (FFVII REMAKE) and Rufus Shinra (FFVII REMAKE) are also not functioning as intended. Certain EX auto-cast abilities for Avalanche's Tifa, Cetra Descendant Aerith, and Legendary Hero Sephiroth are not functioning as intended. All players will be compensated with 500 lapis. |
Compensation sent (8/5 PDT) Fixed (9/2 PDT) |
White Dragon Ling's ability "Dragon's Bite" is not functioning as intended after casting her Magnus ability "Dragon Dancer." | Fixed (9/2 PDT) |
Issue | Status |
Gil snapper families are being exchanged in incorrect amounts from the Curiosity Collector Moogle’s exchange shop in Wall Market. All players will be compensated with Gil Snapper Family x20. | Compensation sent (8/5 PDT) |
Chamber of Arms is not accessible from the Farplane. * Please note that Chamber of Arms is still accessible through the Vortex via the home menu. |
|
The rarity of certain trust moogles obtained as Clash of Wills event ranking rewards is shown incorrectly. This is purely a visual issue and the trust moogle values are functioning as intended. |
Issue | Status |
The repeat and reload function are not functioning as intended in the Elemental Turn Challenge event | Fixed (9/2 PDT) |
In the Elemental Turn Challenge, units are not able to enter quests in the correct form when Brave Shift is selected. | Fixed (9/2 PDT) |
The information for how to obtain Awakened Rain's Trust Master Reward, Protector of Lapis, is not being displayed properly on the details screen. | Fixed (8/19 PDT) |
Some of the text in the mail received alongside rewards for the Fountain of Lapis is not being displayed properly. | Fixed (8/5 PDT) |
Issue | Status |
Certain Trust Moogles in the Curiosity Collector Moogle’s exchange shop in the town of Wall Market are not displaying the right trust value on their item description. The value is displayed as 10% in the exchange shop, when the correct value is actually 50% upon exchange. This is purely a visual issue, and all enhancement units are working as intended. | |
Incorrect information was displayed on the FFVII REMAKE featured summon banner for the Spanish language. The banner has been updated with the correct information. | Compensation sent (7/30 PDT) |
Issue | Status |
Downloadable content is being flagged to be stored to
iCloud in the 6.3.5 version update, resulting in a larger
than intended backup save file. We are still investigating
this issue and will schedule a fix in version 6.4.0. Players
are advised to deselect the FFBE application for iCloud
Backup. |
Fixed (9/2 PDT) |
There is a visual issue in which the quest name "Magical
Domain of Fire and Darkness" in the Dark Visions dungeon
(EX) Phantom Domain of the Master is being partially
obscured by the Manage Party button. |
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There are some existing issues with the Adventurer Rewards
system whereby: 1. The 'Go' redirection button will lead players to the Vortex instead of directly to Dark Visions. 2. Players will need to play another round of Dark Visions to see their previous score updated in the Adventurer Rewards menu. 3. A challenge in the Adventurer Rewards menu seems to require that a specific dungeon in Dark Visions be cleared to count towards a player's performance, when actually clearing any dungeon in Dark Visions will contribute to their score. |
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There is an issue where certain event point rewards are
being unintentionally doubled. We will be keeping this
setting as is in this particular instance. |
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The Moogle Guard Captain Exchange Shop for exchanging Dark
Visions equipment is not working as intended. We are
investigating the issue and will rectify it as soon as
possible. Players can also refer to the list below for a list of intended text: Page 1 - MAP_TEXT_110619 > Should be 'Next' Page 2 - MAP_TEXT_110619 > Should be 'Next' Page 3 - Next > Should be 'Dark Claymore' Page 3 - MAP_TEXT_110618 > Incorrect setting (refreshes page) Page 3 - MAP_TEXT_110619 > Should be 'Next' |
Fixed (7/22 PDT) |
Issue | Status |
Sacred Shield Charlotte's ability 'Knight's Command' is
not functioning as intended. |
Fixed (7/21 PDT) |
Issue | Status |
The description in the ability details screen for Lord of
the Seas Nichol's "True Enhancing Stance" was outdated. The
updated text should be "Enable Levia-Chain to be used by all
allies for 1 time(s)." |
Fixed (7/21 PDT) |
Issue | Status |
The navigation arrow buttons in the equipment details
screen in the guide are not functioning properly. |
Fixed (8/5 PDT) |
Ignis' ability "Overboost" is not able to be doublecast as
intended after being enhanced. |
Fixed (7/15 PDT) |
Animations of certain abilities for Louise are not
displaying properly. |
Fixed (7/15 PDT) |
Issue | Status |
The limit burst experience gained in battle is not showing
on the Results screen in some cases. This is purely a visual
issue, and players still gain limit burst experience as
intended. |
Fixed (8/5 PDT) |
Issue | Status |
Certain unreleased units are being displayed in the unit
guide. |
Fixed (7/21 PDT) |
Morale boosts to player's parameters are shown in battle
under "Passives in Effect," but not in the preparation
screen before battle. This is purely a visual issue and does
not affect functionality. |
Fixed (8/5 PDT) |
Issue | Status |
The starting morale bonuses that vary according to EX
levels are not functioning as intended. |
Fixed (7/8 PDT) |
In the Fundamental Forces: Researcher Arc event, the
reward for the Megalomaniacal Master mission "Clear all
stages in the area" is incorrectly being displayed as lapis
x200 instead of detailed research notes. Please note that
this is a visual issue and all players are receiving the
correct reward of detailed research notes. |
Fixed (7/21 PDT) |
Parameter boosts beyond 300% are not functioning
correctly. This issue is being investigated and a fix will
be implemented in version 6.3.2. |
Fixed (7/8 PDT) |
Attempting to access Ilteah Town may cause the game to
crash. |
Fixed (7/8 PDT) |
An error message is being displayed on certain devices
upon viewing panel quest boards that have not yet been
unlocked. |
Fixed (7/8 PDT) |
Some texts are not being displayed properly in the Town of
Mitra. |
Fixed (7/15 PDT) |
In rare cases, unit parameters may not be displayed
correctly when viewing the Unit Menu in the Clash of Wills
event. Players who experience this bug may also experience a
related bug in which expedition success rates are not
functioning correctly, which may result in higher expedition
failure rates than expected. This issue is being
investigated and a fix will be implemented in version 6.3.5. |
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The Elena fragments available in the Lapis Shop are
incorrectly described as providing 10 fragments per exchange
instead of the intended 5 fragments per exchange. |
Fixed (7/8 PDT) |
All players will receive 200 lapis for the Megalomaniacal
Master mission issue and 15 Elena unit fragments for the
fragment exchange issue. |
Compensation sent (7/8 PDT) |
Issue | Status |
There is an issue where the morale gauge is visible and/or
functioning in the arena and colosseum under certain
circumstances. This is unintended behavior and will be fixed
in the near future. |
Fixed (7/8 PDT) |
Challenging certain difficulties in Clash of Wills will
unintentionally unequip espers from units in the selected
party. |
Fixed (8/5 PDT) |
Entering some stages of the main story such as Unfailing
Light and Memories of Battle will result in the player being
transported into an empty map. |
Fixed (7/8 PDT) |
Issue | Status |
When viewing Shadow Lord's "Anger Inherited" in the
ability details screen (long-tap over ability), the turns
listed mistakenly state "4" instead of the correct "3"
turns. This is purely a visual issue and the ability is
currently working as intended. |
Fixed (7/1 PDT) |
Livid Shantotto's "One of the Three Professors" is
displaying incorrect information in the ability details
screen (long-tap over ability). This is purely a visual
issue and the ability is currently working as intended. |
Fixed (7/1 PDT) |
There is an issue whereby Shadow Lord's Neo Vision
abilities are not selectable when multi-casting other
abilities in battle. |
Fixed (7/1 PDT) |
Issue | Status |
The incorrect super trust moogle was sent as a part of
the Pre-Anniversary Countdown Login Bonus. All players will be compensated with 3★ Super Trust Moogle (Elena 50%) x1. |
Fixed and compensation sent (6/24 PDT) |
Issue | Status |
Noppy's super trust master reward, Kupo Sword, is incorrectly displaying two ability effects with the same name. This is purely a visual issue, and the Kupo Sword is functioning as intended. | Fixed (7/1 PDT) |
There are some duplicated resource files that may prevent certain players from progressing past the download screen. Players who are affected by this error may proceed by tapping on Restore > Re-download Data from the title screen. |
Issue | Status |
The bounty "Earn 175000 event pts in June Equipment Enhancement Event" for the June weekly adventurer rewards appeared as "Concluded" at 6/15 21:00 PDT. The issue has been fixed as of 6/16 00:30 PDT. | Fixed (6/16 PDT) |
Issue | Status |
There is a visual issue in which certain awakening materials in a player's possession are unintentionally being displayed as the '?' icon when attempting to awaken Elena to 7★. This is purely a visual issue and does not affect a player's ability to awaken the unit. | Fixed (6/11 PDT) |
Issue | Status |
In the June Equipment Enhancement Event, all individual rewards for obtaining more than 183,000 event points have been unintentionally doubled. This issue will not be corrected for the current event. | |
In the ability details screen, some of Diverti's abilities incorrectly state that they consume part of the evocation gauge to cast. | |
Certain EX Awakening abilities for Sol -Neo Vision- and Awakened Dragon Akstar are not dealing the amount of damage intended. | Fixed (6/11 PDT) |
Issue | Status |
There is an issue in which the May Adventurer Rewards
bounty for "earn 20000 event points" was unintentionally
replaced with the bounty "earn 50000 event points." This
bounty will remain "earn 50000 event points" for May only. All players will be compensated with lapis x100 and NRG Restore 10 x60 at a later date. May Adventurer Rewards will be extended to the start of maintenance, Thursday, 6/17. |
Compensation sent (6/10 PDT) Fixed (6/17 PDT) |
Issue | Status |
There is an issue in which bonuses for certain units may
not be applied or displayed properly in the Something to
Protect event. All players have been compensated with Something to Protect Certificate x50,000. |
Compensation sent (6/3 PDT) |
There is an issue in which using certain magnus abilities may cause the number of available uses to decline multiple times following a single use. | Fixed (7/1 PDT) |
There is an issue in which the list of abilities that can be multicast with Beatrix's ability, "Triple Seiken," is not displaying in the abilities detail screen. Additionally, certain abilities that were intended to be multicast are currently unavailable for multicast. | Fixed (7/1 PDT) |
Issue | Status |
Some players may experience unintended behavior when selecting their own NV unit as a companion. | Fixed (7/1 PDT) |
Issue | Status |
There is an issue in which the trust moogle received by
completing the "No items" mission for Gluttonous Consumer of
the Cosmos Lvl. 7 is unintentionally displaying as higher
rarity than intended. The correct reward is a 4★ Trust
Moogle (ALL 5%). All players have been compensated with 4★ Trust Moogle (ALL 5%) x1. |
Fixed and compensation sent (6/3 PDT) |
Lightning-Fast Zidane's super trust master reward, I Wanted to Go with You, is not working as intended. We are currently investigating this issue. | Fixed (7/1 PDT) |
There is an issue in which attempting to awaken Blue Mage Fina to 7★ causes the game to crash. | Fixed (7/1 PDT) |
There is an issue in which certain units are not gaining
limit burst experience after quests. All players have been compensated with Burst Pot x3. |
Fixed and compensation sent (6/3 PDT) |
Issue | Status |
A number of issues have developed from some of Kaktiria's
abilities not functioning as intended. Players may
experience any of the following issues: • Game
crashes
• Fixed damage abilities dealing more damage to certain monsters than intended • Incorrect damage types set for abilities rendering their damage susceptible to evasion and mitigation • Abilities incorrectly affected by restrictions in the Arena • Enfeeblements unintentionally targeting the caster instead of the enemy • Ability descriptions displayed incorrectly |
Fixed (7/1 PDT) |
The details for Beatrix's ability, "Triple Seiken," are not being displayed correctly. | Fixed (6/3 PDT) |
There is an issue in which certain unreleased equipment, abilities and units are unintentionally added into the respective guides. Tapping on these entries for unreleased material will cause the application to crash, so we advise players to please refrain from examining these entries. | Fixed (6/3 PDT) |
There is an issue in which the daily limit for the Celestial Nova daily bonus challenge was not implemented properly, resulting in players being able to complete the quest multiple times in a single day. | Fixed (5/28 PDT) |
There is an issue in which experience gained from completing Scorn of the Intangir was set lower than intended. | Fixed (5/28 PDT) |
There is an issue in which awakening a unit to NV, EX +1, EX +2, or EX +3 does not complete the daily quest, "Awaken a unit." | Fixed (7/16 PDT) |
There is an issue in which incorrect text is being
displayed in some cases when spawn are eaten in the
Gluttonous Consumer of the Cosmos event. All players have been compensated with 500 lapis and NRG Restore 10 x20 for the issues that arose following the latest maintenance. |
Issue | Status |
There is a visual error in which the "Guest" and "Friend" labels are being displayed above the player's name instead of the unit's. | Fixed (7/1 PDT) |
There is a visual issue in which text for the Rookie Panel Quests is not being displayed correctly on certain devices. | |
We are aware that some of the Gluttonous Consumer of the Cosmos boss battles are more difficult than intended. We are looking into this issue and will provide an update as soon as possible. Compensation is being reviewed and will be announced at a later date. | Fixed (7/1 PDT) |
Issue | Status |
Extra abilities for Loren's EX+2 awakening were unintentionally released. These abilities will be made unavailable once again until further notice. | Fixed (5/21 PDT) |
Beatrix's awakened ability Seiken - Stock Break +2 was unintentionally updated, rendering players who had awakened the ability prior to the update unable to make use of its updated effects or multicast abilities. | Fixed (5/21 PDT) |
Some of Beatrix's abilities have been accidentally
removed from the game. All players have been compensated with 100 lapis for the issues that arose following the latest maintenance. |
Fixed and compensation sent (5/21 PDT) |
Issue | Status |
There is an issue in which the date being displayed under the Town Exploration Banner is not localized properly. Please refer to Something to Protect news for date information in your own language. | Fixed (5/27 PDT) |
There is an issue in which the English text event title is being displayed for all languages on the event point rewards page for the Something to Protect event. | Fixed (5/21 PDT) |
Lightning-Fast Zidane's super trust master reward, I Wanted to Go with You, is unintendedly limited to certain units. | Fixed (5/21 PDT) |
The LB gauge cost (800) required to use the ability I Wanted to Go with You (Lightning-Fast Zidane's super trust master reward) is not reflecting on the ability details screen. | Fixed (5/21 PDT) |
Issue | Status |
There is an issue in which certain units that do not qualify for an event bonus are being displayed as providing a bonus when selected as a companion in the event, The Promised Day. To see a list of units that receive unit bonuses for The Promised Day, please consult the related news. | Fixed (7/1 PDT) |
Issue | Status |
There is a visual issue whereby some ability effects are being unintentionally duplicated, causing the related ability names to appear multiple times on the same equipment details screen. | Fixed (7/1 PDT) |
Issue | Status |
The "Deal water damage 3 times or more to an enemy"
mission for the Brawler From Below The Depths dungeon was
not implemented correctly, causing some players to be unable
to complete the challenge. The issue has been fixed and all players have been compensated with NRG Restore 10 x10. |
Fixed and compensation sent (5/3 PDT) |
Issue | Status |
We are aware that some players have not received the Perma-Premium 10+1 Summon Ticket (4★/5★) awarded as compensation for the Adventurer Crest Rewards issue. We are investigating and will send the correct compensation to the affected players accordingly. | Compensation sent (5/6 PDT) |
Issue | Status |
There is an issue whereby the orbs on the Sacrifices raid event banner cannot be displayed on the home screen. All players have been compensated with 100 lapis. | Fixed and compensation sent (4/29 PDT) |
Untamed Wolf Edel's multi-cast ability "Triple Shining Art" is not functioning as intended. Some abilities are unintentionally excluded. | Fixed (5/6 PDT) |
Issue | Status |
Accessing Dark Visions through the "Go" button displayed
next to Adventurer Bounties such as "Earn 120000 event
point(s) in Magical Domain of Earth and Light" or "Earn
440000 event point(s) in Magical Domain of Earth and Light"
causes a variety of issues. We ask that players please
access the Dark Visions event through the Vortex to prevent
this error. The "Go" button has been temporarily disabled. After investigation, it has been discovered that the quests accessed through the "Go" button were not valid, and any Dark Visions points accumulated in this way will not contribute to a player's overall ranking. |
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The "Use 3 or more limit bursts" mission for the Brawler
Unbound dungeon was not implemented correctly, causing some
players to be unable to complete the challenge. The issue has been fixed and all players have been compensated with NRG Restore 10 x10. |
Fixed and compensation sent (4/23 PDT) |
There is a recurring display issue affecting Shui Yu's SPR parameter in the unit details screen. | Fixed (5/27 PDT) |
Adventurer Bounties such as "Earn 120000 event point(s)
in Magical Domain of Earth and Light" and "Earn 440000 event
point(s) in Magical Domain of Earth and Light" are not
properly counting points collected during Dark Visions
quests. As a result, players may be unable to claim certain
rewards. Please rest assured that we will ensure players who have been attempting these bounties will not lose progress towards their rewards as a result of this issue. All players have been compensated with 200 lapis for the issues associated with Adventurer Rewards (April). |
Fixed and compensation sent (4/28 PDT) |
Issue | Status |
There is an issue where the 14th tier of the Adventurer Crest Rewards is set as a Premium 10+1 Summon Ticket. The correct reward should be a Perma-Premium 10+1 Summon Ticket (4★/5★). | Fixed (4/23 PDT) |
Issue | Status |
There is a visual issue in which parameter boosts resulting from dual wielding are not reflected in the units details screen. This is purely a visual issue and does not affect gameplay. | |
There is an issue in which certain adventurer quests were closed a day earlier than intended. This caused some players to be unable to complete "Clear 1 quest(s) in Melo's Biggest Fan" and "Clear 1 quest(s) in A Power Too Great for Man." Compensation is being discussed and will be announced at a later date. |
Issue | Status |
There is an issue in which the correct information for Nyx is not being displayed via the "Max Stats" button on the FFXV featured summon screen. Nyx is currently being shown at 7★ instead of the correct NV awakened form. |
Issue | Status |
Crown Prince Noctis's Super Trust Master Reward, "Ultima Blade (FFXV)," does not activate his trust ability, "Returning Light to the World," after being enhanced to +1 or above. | Fixed (4/23 PDT) |
Issue | Status |
There was an issue affecting Delita in which some abilities were unintentionally changed. These abilities have been reverted and the unit is now functioning as intended. | Fixed (4/15 PDT) |
There is a visual issue in which the bonuses for Cobalt Blade Noctis in the End of Days event are not being displayed correctly on certain devices. Please consult the End of Days news for details on the correct bonus values. | Fixed (5/27 PDT) |
Adventurer Reward names are not displaying properly in the mailbox. |
Issue | Status |
Exchange Shop (Vinera Fennes) was closed a day earlier than intended. The exchange shop has been reopened and will be available until the start of maintenance, 4/14 PDT. | Fixed (4/14 PDT) |