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Festival of Love event - Week 2 rewards not claimable

We are aware that some players may not have received initial completion rewards from the event "Festival of Love event - Week 2."

This is caused by a technical switch that was set the same as the first week. If players have completed the 1st week's event which activated the switch to receive the rewards, upon completing week 2's event players would not receive week 2’s initial completion rewards as the switch had already been triggered.

Please rest assured that players who have been affected by this issue will be compensated accordingly at a later date after the Festival of Love event has ended and the next maintenance has been carried out.

We are sorry for any inconvenience this issue may have caused, and thank you for your patience.

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[How to Claim]
Please claim your compensatory gift by tapping the mail icon on the home screen.
*Please note that it will take some time to distribute the gift to all users.
*Users have five days to login to receive the gift, after which it must be claimed from their message box within 30 days.

We look forward to your continued support of