Thank you for playing
FINAL FANTASY BRAVE EXVIUS.

There was an issue with claiming the rewards of the following Community Events from the mailbox:

- Sora and Cloud (KH) join the fray!
- FFBE Welcomes Cloud!
- FINAL FANTASY XV Raid Victories
- Community Love
- Slime Collector
- Spread the Fan Festa Love
- Return of the YoRHa
- FFBE welcomes Tifa and Vincent
- Fang of Earth Gathering

Players who had not claimed their rewards from the mailbox before the 3.5.0 app update might have faced a game crashing issue should they have attempted to claim the rewards after the app update.

This issue was fixed during maintenance this week.

For players who are still facing this issue, please contact our Customer Support.

Our humble apologies for any inconvenience caused. Thank you very much for your understanding.

- The FINAL FANTASY BRAVE EXVIUS Team