Lapis has been refunded to the affected players.
Players who have summoned from the previous 5% Rainbow Summon banner
can keep the units they summoned.
The 5★ Guaranteed (20% Regina) Ticket Summon will also remain open until 7/12 00:59 PDT.
Thank you for playing
FINAL FANTASY BRAVE EXVIUS.
We have identified there was an
issue with the 5% Rainbow Summon banner, in which there was a
discrepancy between the information on the banner and the actual
content implemented from 6/7 to 6/19 PDT.
We sincerely apologize for the error. All players who had summoned
from the 5% Rainbow Summon banner during this period will be
refunded the lapis that they spent on 6/20 PDT after maintenance.
The new banner with the corrected rates will reopen from 6/20
after maintenance to 7/5 00:59 PDT. The summon loop has been reset
in this gate
Affected players who do not receive their refunded lapis are
advised to contact customer support.
Our sincerest apologies for any inconvenience caused. Thank you
very much for your understanding.
- The FINAL FANTASY BRAVE EXVIUS Team