Thank you for playing
FINAL FANTASY BRAVE EXVIUS.

We are aware that some players might be facing issues in game with the latest app version update.
We suspect that this is due to the 64-bit compliance implementation on Android devices which was announced on the news posted on 5/27 PDT.

News link:
https://lapis-prod-staticnews-gumi-sg.akamaized.net/prod//en/content/2019052764bitSupportAdvisory.html

We regret to inform our players that there was a misprint in the previous news stating that the compliance would be implemented by the end of July. However, the 64 bit compliance has already been implemented as of today’s 3.6.5 version update, which was earlier than initially announced. We apologize for any inconvenience this may cause.

Players who are facing issues and were playing on Guest accounts are advised to contact our Customer Support for assistance with porting the guest account to a compatible device.

Players who already have their game accounts binded to social media accounts are advised to log in with an alternative compatible device.

Our humble apologies for any inconvenience caused. Thank you very much for your understanding.

- The FINAL FANTASY BRAVE EXVIUS Team