Thank you for playing
FINAL FANTASY BRAVE EXVIUS.
We apologize for the previously incorrect information on the featured summon banner for the FINAL FANTASY VII units Zack, Yuffie, Barret, and Cait Sith.
The featured summon banner incorrectly indicated that players could draw 11 for a guaranteed 5★ or higher unit.
The featured summon banner should have stated that it would allow players to draw 11 for a guaranteed 4★ or higher unit.
All affected players who did the 11-pull from the FFVII featured summon from 7/12 01:00 - 7/12 07:04 PDT have their spent lapis refunded during maintenance.
Players who have not received their refunded lapis are advised to contact Customer Support.
Our humble apologies for any inconvenience caused. Thank you very much for your understanding.
- The FINAL FANTASY BRAVE EXVIUS Team