Thank you for playing
FINAL FANTASY BRAVE EXVIUS.
We would like to apologize for the
recent issues with the FINAL FANTASY XIV: The Aery event.
From 5/14 end of maintenance - 5/15 06:30 PDT, there were missing
rare abilities in the event.
This issue has been fixed as of 5/15 06:30 PDT.
20 Equipment Enhancement Orb Restores were sent to all players on
5/18 PDT, but in addition to this, players will receive the
following as compensation:
- All lapis and Equipment Enhancement Orb Restores used to refresh
the orbs during the affected period will be refunded during the
There was also an issue with incorrect appearance rates for rare
abilities in the event until 5/20 PDT (start of maintenance). The
actual data setting for a rare ability to appear was half of what
was displayed in the game's "Available Rare Abilities" page. We
sincerely apologize for this error, and will be compensating our
players as follows:
- The rates at which rare abilities appear have been adjusted so
that they are double the rate of what was displayed in the game (4
times the initial setting) for the remainder of this event
starting end of maintenance 5/21 PDT. (Please refer to the
"Available Rare Abilities" button in the event for more details)
- An additional 150 Equipment Enhancement Orb Restores will be
sent to all players during the 5/21 maintenance.
- All lapis and Equipment
Enhancement Orb Restores used to refresh the orbs during the
affected period (apart from those already compensated in today's
maintenance) will be refunded at a later date in the form of lapis
We are also looking into further compensating players who have
spent a certain amount of lapis and/or Equipment Enhancement Orb
Restores when attempting this event while it was affected by the
issues mentioned above, and will be providing an update on this
Our humble apologies for any inconvenience caused.
Thank you very much for your understanding.
- The FINAL FANTASY BRAVE EXVIUS Team